past work & clients

past work & clients

A yellow circle with a black icon of a pill and a round tablet. Attentive mobile logo
Logo with a yellow circle containing a white stylized letter 'A' and the word 'ANTHROPOLOGIE' below.
philadelphia museum of art logo
Illustration of the Eiffel Tower with people sitting and standing around, some with bicycles, against a purple circular background. Message Paris Logo
Logo with a triangle and the words 'SUN CHILD' inside. Shop sunchild.com logo
Text reading 'MEANDER HOME' on a beige background. Meander home logo

Past Work & Experience

Message Paris

2024 - present

Strategic Challenge: Modernize an outdated website with declining user engagement and inefficient member experience that hindered community growth.

Solution & Implementation: Executed comprehensive digital transformation focused on user experience optimization and engagement metrics improvement.

Quantifiable Results:

  • Reduced bounce rate by 2% through strategic homepage redesign and navigation restructuring

  • Increased average session duration by 19% via improved content organization and user flow

  • Boosted organic traffic by 36% through SEO optimization and content strategy

  • Enhanced mobile engagement by 5% with responsive design improvements

Technical Deliverables:

  • Homepage modernization with interactive event showcase and member-focused messaging

  • Navigation architecture optimization with dead page removal and content reorganization

  • Streamlined volunteer recruitment process with simplified engagement forms

  • WhatsApp Community integration and database restructuring for custom family membership processing

Attentive Mobile

2019 - 2024

Software Engineer | Solutions Engineer

Product Performance Optimization Across 5,000+ Client Websites

High-Impact Feature Development:

  • Launched customer engagement platform achieving 80% client adoption due to superior conversion performance, driving significant subscriber growth and enhanced customer support capabilities

  • Redesigned B2C customer acquisition flows generating new revenue streams while maintaining platform stability and performance standards

  • Engineered international expansion architecture supporting multi-language capabilities and reducing localization deployment time by 50%

  • Deployed ADA compliance improvements across 5,000+ client websites, ensuring screen reader accessibility and significantly strengthening client confidence in platform accessibility standards

  • Served as technical specialist for complex client customization requests across entire platform ecosystem

E-commerce Operations Manager

Completed E-commerce Division Launch and Revenue Generation

Business Development & Revenue Growth:

  • Launched entire e-commerce retail operation from initial concept through profitable implementation, including comprehensive product strategy, vendor relationship management, and revenue optimization protocols

  • Managed end-to-end website experience with focus on conversion optimization for cultural retail market

  • Developed targeted email marketing campaigns driving consistent revenue growth and customer retention metrics

  • Established operational infrastructure for inventory management, fulfillment, and customer service excellence

Strategic Integration:

  • Coordinated multi-channel retail strategy integrating online presence with physical museum retail operations

  • Created cohesive customer experience reflecting institutional brand standards while maximizing commercial performance metrics

Philadelphia Museum of Art

2016 - 2018

Anthropologie, URBN

2013 - 2016

Web Merchandising, Apparel, Accessories & Beauty

Digital Marketing & Merchandising Strategy for Major Retail Brand

Performance-Driven Merchandising:

  • Managed comprehensive website merchandising strategy with data-driven product positioning based on detailed user behavior analytics

  • Coordinated integrated marketing campaigns across email, catalog, and digital channels

  • Analyzed campaign performance metrics to inform strategic merchandising decisions and optimize customer engagement outcomes

  • Executed cross-channel coordination initiatives ensuring consistent brand experience across digital and physical retail touchpoints

Testimonials

Christina, sunchild.com

“Amaris was so efficient and helpful with my Shopify store! She even came up with creative solutions before I mentioned them, showing she really understood what I needed. I trusted her to take over and upgrade my Shopify theme which was a big project. She helped update and fix things that have made a true and lasting impact. I would easily recommend Amaris in a heartbeat, thanks so much for your help!”

Image of Sunchild Store Owner for testimonial Image of a laptop with a notebook on amaris chang

Cara, meanderhome

“Anyone would be lucky to have Amaris consult for their website. She always considers the full scope of the customer experience and can advise on the full package, having expertise from engineering to marketing and merchandising. She makes astute observations and recommendations for your website, and most importantly, is actually able to implement them herself. Amaris was a strategic thought partner whose recommendations and improvements vastly improved the experience on my website. She is creative, problem solving and most importantly— a kind, honest person to work with. I couldn’t recommend her more highly!”

Image of Cara from Meander Home for Testimonial Image of a laptop with a notebook on amaris chang

Beth, Message Paris President

"Amaris completely transformed our membership site. She redesigned our homepage, streamlined the navigation, and cleaned up years of messy code. The result? New members can sign up effortlessly, and our existing members can actually find what they're looking for. The whole experience now feels fresh and intuitive – exactly what our community needed."

Image of Beth Dawson from Message Paris for testimonial Image of a laptop with a notebook on amaris chang

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